Ticketing System

Support becomes easy!

Our ticketing system is based on WordPress! The most reliable platform as far as security is concerned

Our product has everything you need to start a complete helpdesk system

Unlimited Tickets

There is no limit to the number of tickets your customer can create.

Unlimited Agents

You can create Unlimited Agents to divide your workload of replying to tickets.

Custom Fields

12+ custom field types will make collecting information from your ticket form easier.

Guest Tickets

Your visitors can create tickets without having a user account on your site.

Private Notes

Your agents can insert internal notes for themselves or other agents within a ticket. These notes are not visible to the customer.

Advanced Ticket Filter

Your agents and customers can filter tickets either by text search or by custom fields. They can also save the filter for future use and save the time of applying frequent filters again and again.

Email Notifications

You can set countless email notification templates for any event with custom text, dynamic text replacement macros, custom recipients, conditions to match, etc.

Agent only Fields

You can create custom fields for tickets which can be set or viewed by only agents.

Agent Roles

Create roles for your support staff with settings on which tickets they can read, what actions they can take for which tickets, etc.

Ajax Functionality

100% ajax functionality allows it to work faster and saves you the time of reloading the whole page every time for every action.

Multisite Ready

Works well on multi-site networks without any issues.

Translation Ready

It can be translated into any language. WPML compatibility allows using multiple languages on the same installation.

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